Lyssa Adkins. "Coaching Agile Teams: A
Companion for ScrumMasters, Agile Coaches, and Project Managers in
Transition". Addison-Wesley, 2010. 352 pages.

Companies and organizations are realizing the benefits of agile
teams, namely projects completed on time and on budget, in addition
to improved departmental cooperation and employee morale. But some
companies and their senior managers have a hard time crossing the
chasm to agile methods because they fear the loss of control.
Further, project managers and scrum masters could realize more
value for their projects if they learned to let go.
Lyssa Adkins, a noted Agile Coach and veteran ScrumMaster,
explores these topics in her new book and provides a valuable
handbook both for experienced team leaders and rookies. Her book is
not the the usual litany of tired truisms and sports references,
but instead is a refreshing and considered account of
unconventional wisdom.
The crux of the book is that a successful agile team begins with
a coach who is self-aware. If you want a good team, begin with
yourself as the coach. Adkins provides candid assessment of her
recovery from being a command and control manager and the journey
to be an agile coach. In essence, a good coach is a mirror. The
coach meets the team each day completely present and open to the
needs of the team. The coach needs to leave personal baggage
outside of the team experience and be absolutely centered for the
team experience.
Adkins provides a primer on all of the roles of the
coach-mentor, facilitator, teacher, problem solver, conflict
navigator, and collaboration conductor-culminating in the metaphor
that a highly functional agile team is like a beautiful symphony.
She discusses how daily stand ups, planning sessions, and
retrospectives can be indispensable teaching moments. Also offered
are creative and novel forms of communication to senior management,
such as a progress chart outside the board room so that executives
have no excuse not to be informed.
The coach should have high expectations of the team, but the
coach cannot do the team's work for them. Further, it is important
that the coach empowers the team members to solve their own
problems. When their is conflict between team members, she advises
on how the coach can guide team members to resolution. She insists
that negative feedback cannot be anonymous. The person with the
grievance needs to reveal himself. In some cases, the coach should
let the team fail so the team learns from its mistakes and can
begin anew.
With a detailed coaching road map, toolkit, and list of role
plays and techniques, the book is an essential resource for the
professional who wants to become a more effective agile coach.
Read more on the book's website and find it
on Amazon or Bogpriser.dk.